The Operation Manager is responsible for managing all aspects of operations and administrative processes of the Governance Center.

This position is remote due to Covid-19, but you will be based at WRI’s office in Washington, DC once restrictions have lifted.

Job Responsibilities

Budgeting and Financial Management (25%):

• Manage the Center’s general account, as well as project-based budgets as needed
• Lead the Center’s quarterly and annual budget review process
• Work closely with other Program, Center, and International Office Project Coordinators to ensure successful collaboration
• Comply with all internal WRI budgeting and contract processes and deadlines
• Develop and implement new systems and approaches to more efficiently manage the Center’s finances and development
• Represent the Center in all finance and operations-related meetings
• Update budgets monthly and oversee other Governance Project Coordinators to ensure that budgets are updated monthly
• Prepare monthly budget reports for the Global Director

Operations and Administration (20%):

• Serve as head of Center administration and operations: manage workspace allocations for staff and interns; approve timesheets, expense reports, and cash advance requests; coordinate annual performance review
• Oversee and coordinate project and center level reporting, both internally and externally
• Provide strategic operations advice to Center Director in resolving operational issues and mitigating against operational risks

Fundraising and Business Development (20%):

• Manage donor pipeline in Salesforce
• Liaise with Development and Project Coordinators to stay informed on fundraising in the Center
• Prepare quarterly fundraising reports for the Center
• Oversee Salesforce utilization by Project Coordinators, ensuring that opportunities are up-to-date

Program Planning and Performance (20%):

• Coordinate with Global Director in strategic planning for the Centers.
• Work closely with program teams to develop strategies which support the achievement of project goals
• Actively identify opportunities to highlight Center programs within the institute
• Develop and roll-out a standardized project management and reporting systems
• Create and update a dashboard for reviewing key performance indicators within the Centers
• Monitor and manage project deliverables to ensure they align with the objectives of the Annual and 5-year plan

Grants & Contracts Management (15%):

• Ensure compliance with the terms and conditions of grants and contracts
• Lead grants and finance training for new Project Coordinators
• Lead project budget and grant management as needed
• Monitor life-of-grant reporting requirements and ensure that financial and progress reports are submitted in a timely manner
• Oversee Project Coordinators to ensure that partners to ensure the timely and accurate submission of progress and financial reports