The Conservation Programs Team (CPT) in the Chief Conservation Office plays a critical role in supporting global conservation implementation by providing frameworks, approaches and tools for TNC to maximize its impact and achieve the organization’s 2030 goals. The CPT’s core subject areas are strategy development, conservation portfolio management and monitoring, evaluation and learning. This position will be responsible for maintaining and improving the Conservancy’s Conservation processes and system capabilities for recording, tracking, and reporting conservation portfolio information via the “Conservation Hub”. Reporting to the Conservation Programs Lead (The Hub Product Manager), they will work closely with other members of the CPT to understand interdependencies among key TNC systems and the Hub and use this knowledge to frame recommendations and support implementation of best practices and enhancements to drive increased adoption and usage. Over time, this position will offer business analyst support to other workstreams of the CPT as needed.
ESSENTIAL FUNCTIONS
The Conservation Business Analyst will play a critical role in interfacing between the conservation business needs of the Nature Conservancy as supported by the CPT and the technical considerations of maintaining efficient systems and processes. Working closely with the Conservation Programs Lead, they will be responsible for maintaining and promoting Operational Excellence for the Hub platform. They will serve as the business partner to the Hub IT team, actively participates in planning, meetings, studies, and testing. They will have advanced knowledge of the processes, systems, and related resources utilized by the Hub team, CPT, and user-community in order to provide organizational support and guidance. They will serve as the Conservation point of contact for system integrations (e.g., Hub to Insight – TNC’s finance data system), and will help define and communicate the business need and detailed business rules describing new or modified technology features and functions for platform and dashboards in the Hub Roadmap, the system used to track action items for the team. In collaboration with the Hub Project Manager and IT team, they will lead prioritization of tasks in the Hub Roadmap and understand and monitor usage and utilization of Hub dashboards and how they relate to the business processes of Hub users. They will review new features and enhancements to ensure that they align with business rules and data quality and meet the needs of our target audiences. They will recruit for and lead User Acceptance Testing and serve as lead tester. They will document business processes and maintain the process documentation as it relates to the Hub. They will ensure that guidance and training materials are updated as needed, and lead the Portfolio Coordinators group (with support from CPT leads for portfolio management and measures), and triage Hub support requests received through the Hub inbox. They will serve as the Conservation point of contact for Hub Training and Guidance on data and logic in the Hub, and will effectively communicate with key constituencies within TNC including IT, finance, and conservation staff.
RESPONSIBILITIES AND SCOPE
- Act independently and in supervisor’s stead as needed and exercise independent judgment to identify and solve problems; decisions may have organization-wide impact and affect staff in multiple program areas;
- Demonstrate sensitivity in handling confidential information;
- Ensure compliance with Conservancy policies and procedures, and external (donor/legal/IRS) requirements;
- Work within a budget; negotiate and contract with vendors;
- Implement program’s vision and strategic goals;
- Lead project teams as assigned for the development and implementation of new initiatives or the improvement of existing programs;
- Manage and implement projects, including managing budget, setting deadlines and ensuring accountability;
- Communicate and present technical concepts to a wide range of internal audiences.
- Does not supervise any staff but may take a leadership role in interdepartmental teams to coordinate the work of peers;
- Requires willingness to work occasional weekends and evenings and limited travel