The Human Resources Manager is a critical supporting role on the GMAC Operations team, responsible for bringing top talent to the division, administering and maintaining HR systems, programs, procedures and plans according to HR policies. The primary responsibility of this role will be to provide guidance and assistance to all levels of personnel on various human resources (People) related issues or inquiries, as well as to support managers across the division, in all aspects of personnel management, including the recruitment of a diverse and talented workforce. This role offers the opportunity to work with many different roles and leaders across the Marketing Division, as well as with The People Team, and reports into the Director of Finance and Operations in Marketing.

RESPONSIBILITIES & SCOPE

• Manages recruitment, onboarding, and off-boarding efforts for the Marketing Division, including:
  • Drafting and maintaining job descriptions, job postings, new hire paperwork, preparing new hire orientation materials, and maintaining organizational charts.
  • Source and identify top talent through appropriate networks and provide recommendations to hiring manager.
  • Provides training and resources to hiring panel to ensure best practices are followed, and that they are in compliance with TNC SOP’s.
  • Development of an efficient recruiting process in alignment with our diversity recruitment efforts, identifying recruiting challenges and implementing creative solutions.
  • Provides monthly reporting against recruiting goals and metrics.
• Responsible for maintaining accurate personnel files; Peoplesoft data entry and processing employment changes, maintaining data integrity; responding to employee inquiries, and providing general administrative support to the needs of the Marketing Operations team.
• Responds to routine employee/management questions and problems based on developing knowledge of aspects applicable to the subject area.
• Plans, hosts, and in some cases, facilitates trainings tailored to Marketing and professional development offerings.
• Project manages the planning of employee engagement activities and the employee recognition program.
• Coordinates with the Finance team on personnel budgets and relevant changes such as pay adjustments and changes to benefits, that may impact budget.
• Coordinates the annual performance management process and compensation cycle.
• Researches and works with temp agencies, and HR-related contracts, on an as-needed basis.
• Provides data, reports and analysis as requested.
• Improves workflow of existing processes to solve problems and achieve results.
• Coordinates efforts of special project activities within assigned functions.
• Maintains confidentiality in handling highly sensitive employee data.     
• May supervise one or more administrative or professional staff.