The Business Process Analyst position requires candidates to have both the ability to move quickly between a variety of roles and tasks, and the initiative to learn and continuously improve themselves and the processes and outcomes around them. This position requires a demonstrated ability and passion for playing roles involved in designing and changing ways of working, and a willingness to continue to learn fast and on the job. Candidates should enjoy and excel at detailed work and have a keen ability to stay anchored in the big picture. Candidates must be able to thrive in conditions that call for independent thinking and problem solving, while also, at times, being comfortable following very specific directions. The Business Process Analyst will report to the Business Process Specialist and will support the work of several team members.
The Business Process Analyst will maintain a basic understanding of the strategies, goals, actions, and work processes of assigned business areas. They will participate in the formulation and development of new or modified business processes, working with process-focused project teams across functional areas and geographies. Working closely with the BPM team’s Business Process Specialists, they will analyze situations, evaluate alternatives, modify processes and practices, and implement solutions. The Analyst will provide analytical support, assist with process mapping/modeling, and help identify desired business outcomes and key process performance indicators. They will assist in the design of solutions to sustain improved outcomes, reduce costs, enable effective risk management, and to optimally align strategies, talent, processes, and technology tools. They will also support the organizational change efforts designed to make process improvements stick. They will have substantial contact with stakeholders and may be responsible for presenting formal written reports or presentations. The Analyst will become an expert in the systems and resources utilized by the team and will use their drive and initiative to help implement the BPM Program’s vision and strategic goals.
RESPONSIBILITIES & SCOPE
- Act independently and in supervisor’s stead as needed; exercise independent judgment to identify and solve problems
- Coordinate the work of cross-functional, cross-divisional teams towards a set of desired outcomes
- Manage and implement projects, including managing project teams, setting deadlines, and ensuring accountability
- Demonstrate initiative in implementing the BPM Program’s vision and strategic goals; actively seek opportunities to assist team members
- Ensure programmatic commitments, Conservancy policies and procedures, financial standards, and legal requirements are met and managed for compliance; decisions may bind the organization financially or legally
- Demonstrate sensitivity in handling confidential information
- May manage project budgets and assist with budget development related to strategic projects
- Does not supervise any staff but may take a leadership role in interdepartmental teams to coordinate the work of peers and possibly also Conservancy volunteers
- Travel occasionally, work long and flexible hours as needed
- Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain
- Work is diversified and may not always fall under established practices and guidelines