Manages a small team based on the different regions where Rainforest Alliance operates to lead the interpretation and use of certification and other risk-based data to inform the development of Rainforest Alliance interventions to support farmers and forest communities. The Senior Manager guides and oversees engagement with all relevant Rainforest Alliance departments at global and regional level to identify intervention opportunities to address the major sustainability risks identified through the certification program and other RA programs. They support teams within Rainforest Alliance in the analysis and interpretation of certification data and other risk based data, and contribute to the development of integrated partner support interventions to increase RA’s impact in line with the organization’s strategic priorities.

Responsibilities:

• The Rainforest Alliance’s Core Values are Impact, Change, Collaboration, Openness and Trust and as such they form the basis of the behaviours we demonstrate;

Team management

• Guides/supervises the work of a small team of direct reports and manages their performance including objective setting and regular performance reviews;
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include hiring; mentoring and evaluating; guiding professional development opportunities; and addressing employee relations issues;

Strategic and operational planning and management

• Develops the strategic and operational objectives for the risk mitigation and impact team in line with the strategic vision of the Rainforest Alliance to support the organisation to leverage the power of risk-based data to target interventions and activities more efficiently;
• Develops and implements an annual plan for risk mitigation and impact activities in coordination with the plans for Standards and Assurance and other relevant departments and countries to capture synergies;
• Maintains oversight, performance monitoring and reporting on risk mitigation and impact activities and adjusts plans and activities to improve performance and impact;
• Identifies issues and opportunities for improvement for risk mitigation and impact activities and for the development and implementation of targeted support interventions for farmers and forest communities to address sustainability risks;

Risk mitigation and impact

• Develops and implements processes and procedures to analyse certification risk and performance data and other risk-based data from internal and external sources to identify necessary support for farmers and forest communities in specific contexts (countries, regions, sectors) in collaboration with relevant Rainforest Alliance departments;
• Identifies priorities for support interventions to maximise impact in line with the Rainforest Alliance’s outcome goals and strategic priorities
• Develops frameworks and guidance to target sustainability investments (SI) to address the greatest challenges for improvement and opportunities for impact;
• Supports teams within Rainforest Alliance at country, regional and sector level in the design and development of support interventions and resource mobilisation to ensure effective implementation;
• Contributes to the development of monitoring and evaluation (M&E) frameworks for support interventions and supports the use of M&E data to drive improvements;

Stakeholder management

• Leads engagement with departments across Rainforest Alliance including Country and Sector leads, Training providers, tailored programs and other relevant departments to develop support interventions based on identified needs;
• Collaborates with departments across Rainforest Alliance to identify relevant service providers to deliver support interventions;
• Organizes consultation with stakeholders (internal and external) on issues related to support interventions to sustainability risks identified through risk based data analysis as required;
• Represents Rainforest Alliance S&A department at relevant events and meetings with external stakeholders;